Refund Policy
Last updated: July 18, 2026
Because our products are digital and delivered instantly, all sales are generally final once the download has been made available.
When refunds may be considered
- You were charged twice for the same purchase.
- Technical issues prevented delivery and we were unable to resolve access within a reasonable time.
- A purchase was made in clear error and the file was not downloaded.
How to request support
Contact us within 7 days of purchase with your order email and transaction ID at support@mindandhearthub.shop. We review each request carefully and respond as quickly as possible.
Chargebacks
Please contact us before initiating a chargeback so we can help resolve delivery or billing issues directly.